Talk to an NOCE Counselor Today!

Define your education plan. Get academic counseling. Make an easier transition to college. NOCE Counseling and Student Services are here to help!

A photo of a NOCE counselor during an appointment with a student

Why See an NOCE Counselor?

Counselors can help you get the most out of your education. We recommend that NOCE students see a counselor at least three times.

  1. As a new student during your first term at NOCE, you will create a Student Educational Program Plan (SEPP) during your first visit. We will help you set a timeline and answer your questions.
  2. As a continuing student, halfway through your program, you can review or revise your SEPP. This is a good time to check your progress and set future goals.
  3. Near the end of your program. Meet with a counselor to complete an Application for Program Completion Form (if required). We will help you create a transition plan to college or your future career.

How to Make a Counselor Appointment

Counseling and Student Services is offering in-person and remote support.
Advanced appointments for in-person counseling are recommended.

  • Counselors are available for in-person appointments at the Anaheim campus on Tuesday, Wednesday, and Thursday beginning August 16.
  • Walk-ins are welcome on a first-come, first-served basis when staff is available. 
  • We recommend you call ahead before your visit to confirm hours and staff availability. 

Visit the Virtual Drop In Counseling Lobby!

Go online and set up an appointment with a NOCE counselor in the new Cranium Cafe. Need instructions? Keep reading below for more information.

Students can call 714.808.4682 or e-mail to make an appointment with a counselor or for orientation assistance. (Student ID is required to make an appointment, please include your student ID number and phone number when emailing.)

  • Students can meet with a Counseling and Student Services counselor for 10-15 minutes for drop-in counseling through the Cranium Café virtual lobby.
    • Please note that drop-in sessions are provided on a first-come, first-serve basis.
    • The virtual lobby may be closed 30 minutes early if there is a high volume of students waiting for assistance.

Review the table below to decide the best online counseling service option:

Scheduled Counseling Appointment
(In-Person, By Phone, or Online Video Meeting)
Virtual Drop-in Counseling Lobby Session
(By Online Video Meeting)
Student Educational PlansFor general questions that can be answered in 10 to 15 minutes
Academic and Career Counseling/ExplorationInformation about NOCE Programs
Graduation CheckSupport Services
Review Program Completion RequirementsGeneral questions
Transition to College

Programs We Help With:

Counseling and Student Services Offerings:

  • What to expect during your counseling appointment
    • Counseling appointments will be available in person, over the phone, and through online video meetings. You will be given a choice when scheduling your appointment. Please note: not all counselors will be available for in-person appointments.
    • If you choose a phone appointment, at the time of your appointment, you will see a call come to your phone with the area code 714. Please know that it is your counselor calling you, and you should accept the call. 
      • If you do not pick up the call at your scheduled time, we will move on to the next student. If you miss your appointment, please call the Counseling phone number 714.808.4682 to reschedule.  
    • Once the counselor begins the appointment, your counselor may suggest connecting through Zoom or Cranium Café for your counseling appointment. You can choose to have your camera on or off during the session.   
    • It may help to have your laptop or PC ready for the appointment, and your questions are written down to ask your counselor. 
  • How to Use Virtual Drop-in Counseling

    Use Counseling and Student Services Virtual Drop-In Counseling during regular office hours for assistance by following the steps below:

    1. Click on Drop In Counseling using Google Chrome or Mozilla Firefox internet browsers.
    2. Carefully read the Informed Consent Statement. Select Agree to continue.
      • Photo of login page
      • Current student, log in with your student ID and password.
      • Prospective students log in with guest registration.
    3. Log in as a Current Student (Canvas) or with Guest Registration.
      • Canvas login: use your myGateway Student ID and password.
      • Guest Registration: Create a ConexED account if you do not have a Student ID. You will need an active email account that you can immediately check when you register.
      • A photo of the guest login page
      • Need extra help?
      • How-to Video: Cranium Café Log-in information (Coming Soon).
    4. Now you are in the Virtual Lobby! Stay in the Counseling and Student Services Cranium Café virtual lobby (waiting room) and keep your browser window open. If you close your browser, you will exit the lobby and will need to re-enter.

    A counselor will see you as soon as they are available!


    Privacy and Confidentiality

    • For privacy and confidentiality, find a private and quiet location where you can communicate comfortably. We recommend you log in using a private computer.
    • Be sure to update your phone number and email in myGateway. You will receive instructions if there are technical difficulties and your counselor needs to use another option for communication (such as Zoom or a phone call).
  • What is Orientation?

    Once you apply to NOCE and have your Banner ID (Student ID) and your PIN, you can log into the myGateway student portal. Once logged in, scroll down to the bottom of the “Student Links” section to access your program’s orientation. View a step-by-step guide or video: 

    New students in the programs below need to complete an orientation to register for classes: 

    • Career Technical Education (orientation is posted in myGateway) 
    • Disability Support Services (orientation is provided by the counselor at intake) 
    • English as a Second Language (orientation is located in myGateway) 
    • High School Diploma Program (orientation is posted in myGateway)

    The online orientation introduces students to the following: 

    • NOCE program requirements 
    • Academic policies 
    • Student support services 
    • An overview of each campus 
    • Tips for success 
  • What is a Student Educational Program Plan?

    A Student Educational Program Plan (SEPP) is an important tool to help students reach their academic goals. 

    Counselors provide personalized advice to help you to complete your program. You will work with your counselor to develop an educational plan, that includes the courses and length of time needed to complete your program. 

    When building a SEPP, counselors review the following: 

    • Your personal timeline  
    • Short and long-term college/career goals 
    • Course load preferences

    Any questions or concerns will be answered during the first appointment.  You are encouraged to schedule a follow-up appointment if your SEPP or academic/career goals change. You will be given a copy of your SEPP for reference, or you can access it anytime through myGateway (and accessing DegreeWorks).  

    DegreeWorks. Students can access and create their own SEPP using the online tool known as DegreeWorks which can be accessed through myGateway

    For a step-by-step guide, see the option below or follow the link below for a PDF version.  

  • How to view/print your Student Education Program Plan (SEPP)

    Step 1:

    Go to the NOCE homepage at The top right of the NOCE homepage where the myGateway logo lives

    At the very top of the homepage, click on the MyGateway icon.
    (Example to your right, the MyGateway icon is circled in red).

    Or go to


    Step 2:

    Log onto MyGateway with your MyGateway ID (also known as your Banner/Student ID) and your password.

    Example of the MyGateway homepage login section

    Don’t know your MyGateway ID?
    Click on the “Forgot username?” button on the MyGateway site. The myGateway "Forgot Username" button example

    Don’t know your password?
    Click on the “Forgot password?” button on the MyGateway site. The myGateway "Forgot Password" button example


    Step 3:

    The myGateway left side menu exampleClick on the Student link on the left-hand side of your MyGateway homepage.








    Step 4:

    Once the Student page loads, find the Student Links box on the left-hand side of the page. Click on the NEW! DegreeWorks Educational Plan link.

     Mygateway degreeworks example


    Step 5:

    Once on the DegreeWorks page, click on the Plans tab to see your most current educational plan.

    Degreeworks plans tab example


    Step 6:

    On the View: section, click on the drop down menu and select Notes. Degreeworks adding notes example



    Step 7:

    To print or save as a PDF, click Print on the bottom right corner. 

    Please Note: Make sure that your “pop-up blocker” is not enabled. A new window will pop up. Click on “Print” on the top right corner. If you want a paper copy, click “Print.” Or to save a copy change your choice to the “Save” option and choose the file type “.pdf” When you click on the print button, another window will pop up asking you where you would like to save your SEPP.

  • Counseling Information

    The NOCE Counseling and Student Services Department have counseling professionals available to provide a variety of services: 

    • Education Planning: Your Student Educational Program Plan (SEEP) gives you a plan to complete all the classes in your program on time. NOCE counselors can help you plan courses and track your progress.
    • Career Counseling: NOCE counselors can help you prepare to go to college after you complete your program.
    • College Information: Students who wish to apply to a community college or university can meet with an NOCE counselor. Your counselor will discuss your options. Once your noncredit courses and/or program is completed, your counselor will help prepare you for your transition.
    • Adult College and Career Transition (ACCT): Get resources to support your college or workforce transition. Learn more, visit the Adult College and Career Transitions page.
    • Goal Setting: Earn a diploma. Learn English. Get a better job. NOCE counselors can help you set and meet educational goals.
    • Referral to Disability Support Services: Get accommodations at school. Whether you need extra time for tests or help with notetaking, we offer academic support for students with disabilities.
    • Personal Counseling and Community Referrals: NOCE counselors can talk about basic personal issues affecting a student’s educational progress. NOCE counseling is not the same as seeking personal counseling for mental or emotional health problems. However, referrals for these types of services can be provided to students.   
  • Assessment Information (currently being waived temporarily for new High School Diploma students)

    For students interested in the High School Diploma Program, an assessment is required. Once you finish the online orientation in myGateway, you should then register for an assessment. 

    Why do you need an assessment? The assessment test provides information regarding your basic skill levels.  Your assessment scores will help our NOCE counselors in providing guidance to you about the necessary support to achieve your goals. 

    To register for an assessment test, please log into myGateway. Assessment dates can fill up fast and registration is available on a first-come, first-serve basis. Please refer to the Counseling and Student Services Calendar below for assessment dates. 

Academic Counseling Videos