Laptop & Hotspot Return

NOCE Laptop & Hotspot Return Policy

Students who are NOT enrolled in online or hybrid classes for the upcoming semester must return their laptops and hotspots, including the original boxes and chargers, to Room 714 of the Anaheim Campus.

Students who ARE enrolled in online or hybrid classes for the following semester may keep their laptops and hotspots for an additional semester.

If you have an old hotspot (AT&T Franklin A10 or Moxee models):

• Please return it so we can issue you a newer model, provided you are currently enrolled in an online or hybrid class.
• Service on all older hotspot models will be turned off on November 29, 2024.

Student Technology Support Services Hours & Location:

• Office Hours

Frequently Asked Questions:

• What if I will need a laptop or hotspot again another semester?

  If you need a laptop or hotspot for another semester, you may request one as early as two weeks before the start of that semester. To reserve a laptop, visit noce.edu/laptop. To request a hotspot, call us at (714) 808-4706, email StudentTechSupport@noce.edu, or visit us in person during our available hours. 
• What are the consequences of not returning a laptop or hotspot?

  If you are not enrolled in an online or hybrid course and do not return your device, a hold may be placed on your account across the district, or your device may be disabled.
• What if my device has been lost or stolen?

  Inform Student Technology Support Services at laptoploan@noce.edu or (714) 808-4706 as soon as possible. There are currently no fees for lost or damaged devices.
• Do I need to return my hotspot when I return my laptop?

  Yes, hotspots are intended to be used with the laptops, so they must also be returned. This ensures they are available for students currently enrolled in online or hybrid classes.